Returns & Exchanges
At PDB Creative Studio, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for most items in their original condition.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.
- 4.Receive Your Refund
Once our studio team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.